Return & Refund Policy
At SAHERY, your satisfaction is our priority. If you are not completely happy with your purchase, we are here to help.
Returns
We accept returns within 30 days of the delivery date. To be eligible for a return, your item must be:
- Unused and in the same condition you received it
- In the original packaging
- Accompanied by proof of purchase (order number or receipt)
Non-Returnable Items
The following items cannot be returned:
- Sale or clearance items
- Personalized or custom-made products
- Downloadable digital products
- Items marked as final sale
Refunds
We will notify you via email once we have received and inspected your returned product. If your return is approved, a refund will be issued to your original payment method within 5-7 business days. Please note that return shipping fees will be deducted from your refund.
Exchanges
If you received a defective or damaged item, we will gladly exchange it at no additional cost. Please contact us within 7 days of receiving the item.
Return Shipping
Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect. We recommend using a trackable shipping service.
How to Start a Return
To initiate a return or exchange, please email us at saheryonline@gmail.com with your order number and reason for return. We will provide you with return instructions.
Contact Us
SAHERY
Email: saheryonline@gmail.com
Website: sahery.online
Thank you for choosing Sahery — we are proud to be a part of your clean and serene bathing experience.